Orthopaedic Associates has partnered with Sharecare to fulfill your requests for records.
We are committed to protecting our patients’ medical information. For information about the rights and obligations patients have regarding the use and disclosure of their medical information, please see our Notice of Privacy Practices.
Request Submission for Third Party Requesters
If you are an attorney, insurance company, or any other entity requesting records from our facility, please click on the button below to upload your request along with the patient’s authorization.
Requester Submission Portal
This option is for healthcare providers, attorneys or if you are requesting the medical records of someone other than yourself and are not the legal guardian.
Records Request Process FAQ
When will the online medical record request be ready?
Your records will be ready in 10 business days from the receipt of your electronic request.
How do I check the status of the request?
Go to https://recordstatus.sharecare.com
How do I pay for the records and/or radiology images?
Go to: https://payonline.hds.sharecare.com/
How do I contact Customer Service?
You may call: 858-244-1811
Or
Contact Support for live chat https://hds.sharecare.com/contact-us/
