Skip to main content

Patient Satisfaction Survey Improves Reputation Of Orthopaedic Associates Clinic

Orthopaedic Associates is a full-service orthopaedic healthcare clinic that provides diagnosis, surgery and rehabilitation services at multiple locations in Indiana and Kentucky.

The clinic uses QuickTapSurvey to display a patient satisfaction survey on an iPad at a kiosk with a survey incentive. Marketing director Claire Bosma is impressed with the tool’s high survey response rate, proving to be the best solution compared to email and paper surveys. She loves the ability to respond immediately to unsatisfied patients and uses the patient satisfaction survey as a tool to improve employee performance.

You Might Also Enjoy...

orthopaedic practice front desk

Workplace Culture: What's It Like At OA?

The culture and feeling of a workplace is a major part of the success and happiness of its employees. Liking your job is great, but it's even better to like the environment and people around you too.
man holding knee with joint pain

Early Signs of Joint Problems and What To Do About Them

Joint health is vital to living an active, pain free lifestyle. Joint problems are often overlooked and action is not taken until symptoms such as pain and immobility have already manifested in a major way. However, this doesn’t have to be the case.